vanessaa54094056

Participant

Answered

Didn’t buy anything but charged to my card

Forum|Forum|7 years ago
March 26, 2019
3 replies
1167 views

I tried buying a proggrame but then I didn’t want it anymore so I tried canceling and worked, a couple hours later I received an email saying it was all declined and that’s okay but it said they were not gonna charge anything to my card but they did make the charge!! How can I get my money back?

Creative Cloud

This topic has been closed for replies.

Correct answer Peru Bob

You need to use the chat option to contact Adobe directly:

Contact Customer Care

This is a user to user forum, not Adobe Support.

chanders59074988

Participating Frequently

Hi vanessaa54094056,

I have sent you a PM and I shall follow up there.

Please check.

Regards,

Chandni.

Community Expert

Correct answer

Community Expert

You need to use the chat option to contact Adobe directly:

Contact Customer Care

This is a user to user forum, not Adobe Support.

vanessaa54094056Author

Participant

I know and I tried using that option but didn’t work, this is the only option I have left

Community Expert

Community Expert

chandanis49715797 did send you a PM. Look at that.

ABAMBO | Hard- and Software Engineer | Photographer

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Anonymous

Moving to Adobe Creative Cloud from Photoshop