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Participant
December 3, 2020
Question

Download on MAC PRO?

  • December 3, 2020
  • 1 reply
  • 147 views

What is meant by Password for Installer. I can't download my Adobe program because I get stuck on the Install page. I have tried my Adobe password, my Apple password, and the password associated with the email associated with the Adobe account. None work. Also, what is meant by User Name? I thought it was my email? Nothing seems to work. And this cost $14.99 a month!

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1 reply

John Waller
Community Expert
Community Expert
December 3, 2020

That's your Mac's Gatekeeper function asking you to enter your local admin username and password. Probably the username and password you use to log in to your Mac.

 

Your operating system is basically asking for permission to install files on your hard drive.