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lesliep78444962
Participant
September 28, 2015
Answered

error code 160 'CreateRegistryKeyCommand'

  • September 28, 2015
  • 4 replies
  • 27183 views

I've downloaded the 30 day trial, and it is trying to install Illustrator.  I get an error code

Exit Code: 160

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 160) executing in command 'CreateRegistryKeyCommand' for package: 'AdobeIllustrator19-Core', version:19.1.0.29

FATAL: Error occurred in install of package (Name: AdobeIllustrator19-Core Version: 19.1.0.29). Error code: '160'

WARN: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:1 root:0 key:.emf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)

-------------------------------------------------------------------------------------

I have turned off my Norton auto-protect and re-tried the installation, then turned off the firewall and tried it.  It still failed with the same message both times.

Any assistance you can give would be greatly appreciated. 

This topic has been closed for replies.
Correct answer brocs26079263

I had this same problem when an update arrive for Photoshop 2015.5. I got a similar worded error message, where it failed to delete registry node at SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe

Thanks Atul_Saini for the tip on deleting the registry entry. In my first attempt I tried to delete the registry key manually using regedit, but could not. I could not even change the permissions. Then I found this youtube video, which led me to the "Advanced" button in the regedit permissions, and showed how to take full ownership, just so that you can delete it.

Here's the summary of those steps:

Start REGEDIT

- right click the entry you want to delete

- click PERMISSIONS

- click ADVANCED

- click OWNER

- select your account name

- check "Replace owner on subcontainers and objects" and click OK

Now you can give yourself full control in the Permissions

- click on a user name (example: Everyone)

- below at Full Control check ALLOW

- click OK

Now you can delete that registry entry. (Right click on it and select DELETE)

Once you've deleted the registry entry mentioned in your error message, then you should be able to re-run your install or update and it should work.

4 replies

S
sirasMK
Participant
April 21, 2020

For Windows 10 Users and when you can't change Permissions: (Exit Code 160)

 

If you only have SYSTEM and Everyone as Users under Photoshop.exe Permissions and can't change them,

then add new User and enter your email-adress of your Microsoft Account (Win 10 user) into the field.

Click Check Name on the right and then add the User and change Permissions accordingly.

 

I tried uninstalling and making a new MS Windows Account and removing stuff with the CC Cleaner until I read on how to create a User under Windows 10 Registry.

    dannyscot
    dannyscot
    Participant
    February 1, 2017

    Thanks so much.  Nothing more aggravating than not being able to use your own software after an upgrade!

    N
    nkfox
    Inspiring
    April 11, 2018

    Hi, I have the same problem but cannot rectify it as the only options I have for groups and user name permissions on Photoshop.exe is Everyone and SYSTEM. There is no administrators, so if I try to add it, is says I don't have permissions to do this.

    I can go to other reg keys and can change anything, so it appears to be specific to the entry photoshop.exe.

    Can anyone offer any suggestions please?

    Thanks,

    Neil

    N
    nkfox
    Inspiring
    April 11, 2018

    Got it sorted. Found the article

    Troubleshoot error code 160 while installing Creative Cloud apps

    Item 6 fixed my problem.

    Neil

    B
    brocs26079263Correct answer
    Participant
    August 24, 2016

    I had this same problem when an update arrive for Photoshop 2015.5. I got a similar worded error message, where it failed to delete registry node at SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe

    Thanks Atul_Saini for the tip on deleting the registry entry. In my first attempt I tried to delete the registry key manually using regedit, but could not. I could not even change the permissions. Then I found this youtube video, which led me to the "Advanced" button in the regedit permissions, and showed how to take full ownership, just so that you can delete it.

    Here's the summary of those steps:

    Start REGEDIT

    - right click the entry you want to delete

    - click PERMISSIONS

    - click ADVANCED

    - click OWNER

    - select your account name

    - check "Replace owner on subcontainers and objects" and click OK

    Now you can give yourself full control in the Permissions

    - click on a user name (example: Everyone)

    - below at Full Control check ALLOW

    - click OK

    Now you can delete that registry entry. (Right click on it and select DELETE)

    Once you've deleted the registry entry mentioned in your error message, then you should be able to re-run your install or update and it should work.

      D
      davem90916624
      Participant
      September 2, 2016

      This solved the problem for me.  I was unable to edit the registry and changing the OWNER is what worked

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      September 29, 2015

      Please try to grant full control to reg key ."emf" and retry.

      To grant access to regkey:

      1. Open Registry Editor.
      2. Click the key to which you want to grant full control.
      3. On the Edit menu, click Permissions.
      4. Under Group or user names, click the user to whom you want to grant full control of your registry key.
      5. Under Permissions for name, where name represents the name of the user to whom you are granting full control of the key, select the Allow check box for Full Control.

      If above solution doesn't work, please try to create a new admin user account and try to install Adobe Illustrator.

      L
      lesliep78444962Author
      Participant
      September 29, 2015

      Thank you for your response Atul_Saini.  However, I tried both solutions, and neither of them worked.  Any other suggestions?

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      September 29, 2015

      I would request you to Contact Customer Care to get this resolved. They would be able to help you remotely.

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