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October 21, 2019
Question

Getting errors while updating apps through the Creative Cloud Desktop Application

  • October 21, 2019
  • 4 replies
  • 778 views

Creatuve cloud says I have 4 updates but when I go to update them I get an error code . 

 

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4 replies

davescm
Community Expert
Community Expert
October 21, 2019
October 21, 2019

Code 117

Sahil.Chawla
Adobe Employee
Adobe Employee
October 21, 2019

Hi There,

Sorry to hear that you're getting error while update apps via the Creative Cloud desktop app, let's make it right.

Could you please try the steps mentioned here and let us know if it helps: https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html


Regards,
Sahil

October 21, 2019

I have already did that. I was told after contacting someone about this same problem and getting help that I would be able to update from that point on without any problems.

davescm
Community Expert
Community Expert
October 21, 2019

What error code?

Dave

October 21, 2019

Code 117