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Participant
May 27, 2020
Question

Getting Started

  • May 27, 2020
  • 1 reply
  • 1174 views

I have never subscribed to Adobe Creative Cloud - this is the first time I've downloaded Creative Cloud. I am a student and I subscribed to pay monthly.  When I try to download Photoshop - I get an error message that says that my computer is not compatible.  That I understand - but why can't I download a Photoshop version that will run on my computer in the meantime before I upgrade.  That option is offered to previous users of Adobe CC ( to download previous versions). Is there no way for new users to do this?

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1 reply

John Waller
Community Expert
Community Expert
May 27, 2020

Can you tell us more about your computer and operating system specs? Windows or Mac? Which version?

 

Then we can tell you what your options are.

ngray9Author
Participant
May 27, 2020

Thank you for the quick reply

 

Windows 8.1

Intel Core i7 CPU

860 2.80GHz

16 GB RAM

Nvidia GeForce GTX 1050Ti

4GB GDDR5