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Participant
March 26, 2019
Answered

How do I reinstall Lightroom?

  • March 26, 2019
  • 2 replies
  • 2016 views

HI, I had Lightroom, definitely purchased with my Leica, but after an unfortunate update, I can't launch it anymore (error 1). When I uninstall and reinstall, the trial version is proposed. How can I proceed to get my Lightroom back ?

Thanks

    This topic has been closed for replies.
    Correct answer Bani Verma

    Thanks for the update Lucs82785732, please try the workaround given in the following help document to install the app and share the results: Installing Creative Suite on macOS 10.12 (Sierra).

    2 replies

    Bani Verma
    Community Manager
    Community Manager
    March 26, 2019

    Hi Lucs82785732,

    I have reviewed your Adobe ID (email ) you have used to post here and found that there is a Lightroom version 6 registered on it.

    Please use the following link to download and install the app: Download Photoshop Lightroom.

    After this use the serial number registered on your account to activate it. See: Find your serial number

    Let us know if this helps.

    Participant
    March 26, 2019

    Thank you Bani Verma for your help. Download of Lightroom 6 LS11. dmg done, Serial number found, but Installer failed to initialize. I currently use Mac OS 10.14.

    Thanks for more help.

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    March 26, 2019

    Thanks for the update Lucs82785732, please try the workaround given in the following help document to install the app and share the results: Installing Creative Suite on macOS 10.12 (Sierra).

    March 26, 2019

    Hi

    What version of Lightroom do you have, do you have the serial number for the version of Lightroom that came with Leica