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Participant
November 5, 2020
Question

How do I remove uninstalled pre-CC apps showing in Creative Cloud

  • November 5, 2020
  • 1 reply
  • 171 views

Hello, I am currently subscribed to InDesign 2021. While I uninstalled pre-CC versions of Illustrator, InDesign, Dreamweaver and Acrobat prior to installing InDesign 2021 and Creative Cloud Desktop, the pre-CC apps still show in Creative Cloud but of course I cannot open them. I would like to remove the pre-CC apps from Creative Cloud. Here is what my Creative Cloud looks like. Can someone advise how I can remove the pre-CC apps from Creative Cloud? Thank you very much.

 

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1 reply

Peru Bob
Community Expert
Community Expert
November 5, 2020

Try updating the CC App.

jrusso27Author
Participant
November 6, 2020

Hello Bob, that didn't work. It seems there must be files that are loading causing Creative Cloud to think they are installed. Something that may be loading in the background as the apps are being updated behind the scenes. Thank you.