How do you reach Customer Service?

I have been on hold for the phone for an hour and 24 minutes. Chat is not open.

The "update" under help is grayed out so I cannot update, yet frequently I get the message that I use update.

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Correct answer Ned Murphy

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

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Creative Cloud support (all Creative Cloud customer service issues)

Participant

Thank you! Although I waited nearly two hours, when they finally came on the help was exactly what I needed!

Ned MurphyCorrect answer

Legend

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

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