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Tabc
Tabc
Participant
February 16, 2018
Answered

how to install old creative suite on new computer

  • February 16, 2018
  • 3 replies
  • 3477 views

I have Creative suite 5.5 installed in my 10 year old Mac. I have upgraded to a new iMac and need to transfer the software to this new computer. The creative suite software is on DVD. How can I install it on the new computer? Is it possible to install the software online from adobe using the serial number on the package? I tried installing with an external DVD drive but keep getting error notice.

Thanks

    This topic has been closed for replies.
    Correct answer Tabc

    Hi,

    I had to purchase the new version because they said the software would not work on this new Mac. I was contacted by Adobe and they uploaded the software directly on my computer. Hope this helps you.

    3 replies

    F
    Forrest5C40
    Participant
    October 28, 2020

    Does anyone have experience trying to pair InDesign CS 5.5 with Mojave? Recently got a newer computer and trying to pair with existing software.

     

    lely81
    lely81
    Participant
    February 17, 2018

    Hi Tabs,

    I have the same problem. I am trying to install the CS 5 design premium on my new iMac and it only downloads 30% and stops. I have been retrying for days now and it just wouldn't work. Can you tell me if you have successfully installed the CS5 on your new iMac and how? Does is run on High Sierra without problems?

    Thank you so much for your help!

    Mirela

    Tabc
    TabcAuthorCorrect answer
    Participant
    February 26, 2018

    Hi,

    I had to purchase the new version because they said the software would not work on this new Mac. I was contacted by Adobe and they uploaded the software directly on my computer. Hope this helps you.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    February 16, 2018

    There's no guarantee that CS5.5 will run successfully on High Sierra.

    Is it possible to install the software online from adobe using the serial number on the package?

    Yes.

    Download from Download Adobe Creative Suite 5.5 products or use your external DVD drive.

    I tried installing with an external DVD drive but keep getting error notice.

    What is the exact wording of the error notice?

    A workaround suggested by Adobe

    Installing Creative Suite on macOS 10.12 (Sierra)

    Tabc
    TabcAuthor
    Participant
    February 17, 2018

    Thanks for your response. The message that comes up reads as follows: "Installer failed to initialize. Please download adobe support advisor to detect the problem"

    I will try to download from Adobe and see how that goes. Thanks.

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