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Participant
September 13, 2019
Question

I am facing problems renewing my annual license, how long can I keep using my subscription?

  • September 13, 2019
  • 2 replies
  • 200 views

Hi,

I have a problem with renewing my annual license and I see that the support will take a while to answer me.

How long later I can continue using the apps?

Thank for your help

    This topic has been closed for replies.

    2 replies

    Tacafy大尉
    Legend
    September 14, 2019

    Hi,

     

    Subscriptions that could not be renewed basically
    A re-contract should be required.

    However, if you ask support and wait for an answer, you might say that it is not available until then.

    If you are in a hurry, you should be encouraged by support.

    kglad
    Community Expert
    Community Expert
    September 13, 2019

    at most, 99 days but most likely far sooner.  it depends on whether (and when) your open a cc app after your subscription expires.