Skip to main content
S
saimas73462329
Participant
May 17, 2019
Question

i bought a membership but it is not reflecting on my account.

  • May 17, 2019
  • 1 reply
  • 131 views

Hi,

I purchased a membership for a single app - photoshop. the money got deducted and the transaction was successful. but when i signing in to my account it is still showing free account and asking me to upgrade to a plan.

i dont want to upgrade plan. I have already paid for a plan.

Please help

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 17, 2019

FYI and off topic: If you have an annual contract, you would be better off with a Photography plan.

Please go to https://account.adobe.com and look what plans are displayed there.

Post a screen shot by editing out all your private information.

Nb: it may take some time for the plan to go life. It is well possible that by now it's active.

ABAMBO | Hard- and Software Engineer | Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices