Skip to main content
Participant
December 15, 2018
Answered

I can't edit my payment plan

  • December 15, 2018
  • 1 reply
  • 424 views

I cancelled my plan, and I didn't have enough money on my card to pay the early termination fee.

I have enough money on it now, and I received an email asking me to edit my payment details.

I followed this: Change or update your credit card and billing information in your Adobe ID account

Rather, I tried to! I got as far as step 2 and could not find the "Manage plan" option anywhere.

What am I supposed to do? I hope they don't charge me even more...

This topic has been closed for replies.
Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 16, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html