Skip to main content
K
Kaew222
Participant
December 18, 2019
Question

I have office laptop with Adobe but the Photoshop asks for trial

  • December 18, 2019
  • 3 replies
  • 329 views

Hi,

 

I got this Macbook from the office and it's already installed adobe programs. I had been using photoshop for a while and then one day it asked for the trial. Other adobe programs are still working well with full access. Can you help me?

 

ps. Our company doesn['t have tecnician. We are all new team.

This topic has been closed for replies.

3 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 18, 2019

Kaew222 what type of Creative Cloud membership did your company purchase?  There is no subscription assigned to the e-mail address you are using to post to this public discussion forum.  Please make sure to sign in to the Creative Cloud desktop app using the e-mail address associated with a Creative Cloud subscription.

T
Test Screen Name
Legend
December 18, 2019

If the company has a Creative Cloud Team license, they might have to solve this. But let's see what we can do. First, what exact version of Photoshop is it (not "latest" please)?

    A
    Anonymous
    December 18, 2019

    Moving to the Get Started forum from Photoshop

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices