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shir_itzhak_75878555
Participant
June 23, 2019
Answered

i want to downgrade my plan to a photograpy plan

  • June 23, 2019
  • 1 reply
  • 231 views

i want to downgrade my plan to a 10 dollars a month photograpy plan after the current 1 year all program plan expires

i tried using support but was pranked please help

This topic has been closed for replies.
Correct answer Nancy OShea

No prank involved.  The chat bot could not understand you.  Next time simply ask for an agent.

You may cancel your current annual plan in the 12th month after the final payment has been processed.  Do this by logging-in to  your account below and click on Manage Plans.  After your annual plan ends, you may subscribe to a new Photography Plan. 

Adobe Account

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
June 23, 2019

No prank involved.  The chat bot could not understand you.  Next time simply ask for an agent.

You may cancel your current annual plan in the 12th month after the final payment has been processed.  Do this by logging-in to  your account below and click on Manage Plans.  After your annual plan ends, you may subscribe to a new Photography Plan. 

Adobe Account

Nancy O'Shea— Product User & Community Expert