If I cancel the Photography Plan (20GB) if I will get automatic refund? (cancelled within 14 day billing period)

Question

I have been on hold with support for 30 min now, and I just want to to confirm that because I cancelled my Photography Plan (20GB) online, within the cancellation period (charged today and then cancelled today) that I will automatically get a refund? I don't want to use the service anymore.

thatsmauri · Accepted Answer

Hi Michelle16,as per How to cancel your Adobe Creative Cloud plan or membership help page:If you cancel within 14 days of your order, you will receive a full refund.Refunds do may take some days to be processed, so please have patience Kind Regards,Maurice

detailed_Mist5ECD · Answer

Okay, I got a hold of someone in support and they are looking into it now. I will update when they get back, they had to put me on hold to talk to their billing department or something.

Edit: Received the refund, hopefully it'll only take 5-7 business days to be returned to my account as they said.

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