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armstrka
Participant
December 30, 2019
Question

Installation Question

  • December 30, 2019
  • 1 reply
  • 202 views

I started school almost 2 years ago.  I installed Adobe on my laptop and my desktop for a backup.  For Christmas this year I recieved a new laptop and would like to use it for my schooling instead of the old one.  It is quicker and just a better computer.  Is it possible for me to uninstall everything from my old computer and reinstall it on my new one?

 

Please help.

 

Thank you.

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 30, 2019

Yes - sign OUT of your account on old and uninstall and remove https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html on new

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
December 30, 2019

Don't they need to deactivate the application on the computer it's being removed from? 

 

If so, see here: https://helpx.adobe.com/download-install/using/activate-deactivate-creative-cloud-apps.html

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 30, 2019

No.  Unlike Creative Suite, when you install Creative Cloud on a 3rd device, the other installations are automatically de-activated until you re-activate one. 

 

Nancy O'Shea— Product User & Community Expert
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