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Participant
October 8, 2019
Question

installing creative cloud

  • October 8, 2019
  • 2 replies
  • 413 views

I bought the Creative cloud for students a week ago.

Because I did not received my laptop yet, I first installed the creative cloud and related apps on my desktop computer. No problem. Everything worked fine.

Then I received my laptop I wanted to install the creative cloud on this device. When the Creative cloud app itself was installed I could not select the apps I wanted to install, like Photoshop. The option there were are to install Trial version or I have to buy it. What should I do to install these apps?

 

Since I was not able and I need it for school, I uninstalled on my desktop in the hope this would free up the installation on my laptop, but after uninstalling, no change in installation options on my laptop. Then I tried to install again on my desktop, but now same here, buy or try.

Any suggestions? I need it urgently for school.

 

regards, a frustrated student.

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    2 replies

    Ned Murphy
    Legend
    October 8, 2019

    https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html
    You can install on as many machines as you like. Of all those machines you can only have two signed in for use. Of those two machines you can only be using the subscription on one at a time.

    Just Shoot Me
    Legend
    October 8, 2019

    you need to Sign In using the same Adobe ID, Email Address and Password, you used to purchase the subscription.