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Participant
July 17, 2020
Question

Installing Creative cloud Firewall

  • July 17, 2020
  • 1 reply
  • 359 views

 

Whenever I try and download Creative cloud on my hp omen laptop I keep getting "Unable to reach adobe servers" and then "please check your firewall settings, ensure the time settings are correct and try again." My time setting are fine not sure what else to do.

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1 reply

Kanikas
Community Manager
Community Manager
July 22, 2020

Hi there, 

Please follow the steps shared in the link for help: 

https://helpx.adobe.com/in/download-install/kb/unable-to-reach-adobe-servers.html

 

Thanks 

Kanika