Skip to main content
T
totalerblödsinn
Participant
September 25, 2019
Question

installing CS6 (error message in German)

  • September 25, 2019
  • 2 replies
  • 272 views

Hi i have the issue that my photoshop CS6 wont install fo rsome reason. Can you please tell me what to do to get it up running.

the installer shows the folloging (picture atached) for a realy long time. ive tried installing it on my old computer wherer it work seamlesly. (and yes i also uninstalled it there so the licence shouldnt be blocked by that

sorry for the installer being in german

 

Thanks for your help

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 26, 2019

    Are you attempting to run legacy software on a non-supported operating system?  See links below

     

    Install Creative Suite on Sierra+

    https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

     

    Catalina kills 32-bit apps including old installers and helper apps.

    https://appletoolbox.com/psa-macos-catalina-will-kill-your-32-bit-apps-heres-what-you-should-know/

     

     

    Nancy O'Shea— Product User & Community Expert
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      September 25, 2019

      Mac or Windows, and exactly which version of the operating system?

       

      If Mac, Apple did not maintain backward compatibility, so try this
      https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

       

      If Win10, Two ideas that MAY work to install and/or run old programs in Windows 10
      -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
      -and/or select Run as Administrator to assign FULL Windows permissions
      -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

        T
        totalerblödsinnAuthor
        Participant
        September 26, 2019

        thanks for your answer,
        im running win10, 

        the issue is that i dont run the .exe but the .bat file that was on the installation DVD. the .exe file never worked for me somehow. but the .bat always worked perfektly. 
        and there is no option shown to run the .bat in compaility mode

        T
        totalerblödsinnAuthor
        Participant
        September 26, 2019

        ive also tried to run it on a new account, but it didnt work either.

         

        edit: ive been able to screenshot the weird error message

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices