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Fork2323
Participant
August 19, 2019
Question

Is Adobe phone support Uselesss?!

  • August 19, 2019
  • 1 reply
  • 108 views

No one there speaks clear English and its hard to understand anything they say. They cant even find my account then want to send me to another place with wait time of over 2 hours.. No one knows what they are doing.. Once i finnaly got through the told me to contact Apple. what a joke.

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
August 19, 2019

Fork2323, I am sorry that you did not have a good experience while working with our support team.  Do you have a case number so that I can review the interaction?  You can find information on how to manage and update your recent support cases at https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html.

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