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Participant
November 24, 2018
Answered

My Lightroom Classic CC is updated but won't open.

  • November 24, 2018
  • 2 replies
  • 1480 views

My Lightroom Classic CC is updated but won't open.  It says I can open it through the desktop app, but when I do, it does nothing.  It was working fine a couple weeks ago, but today, the icon is gone from my desktop, and it does nothing through the app.

I have no idea what has happened, but I am getting very frustrated, and am not sure what to do to resolve the issue so I can use it again. Can anyone please help?

Thanks in advance!

This topic has been closed for replies.
Correct answer kglad

check your installation folder to make sure it's installed.

if it is reset your preferences: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

2 replies

AmrantineAuthor
Participant
November 24, 2018

I did get it fixed...I had to uninstall and reinstall it for some reason, but Lightroom works fine now.  NOW I am just dealing with the bugginess of PS 2019 and nothing working if you use 'edit in' from Lightroom.  I am following the most recent thread on it so I can get updates when it's fixed.  

Sigh...seems if it's not one thing, it's another.

Thanks, Kglad, for the response!

Hope everyone is having a great holiday!

kglad
Community Expert
Community Expert
November 24, 2018

you're welcome. (and glad it's sorted.)

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 24, 2018

check your installation folder to make sure it's installed.

if it is reset your preferences: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html