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Participant
May 20, 2016
Answered

Need to speak to someone at Adobe

  • May 20, 2016
  • 3 replies
  • 1328 views

I need to speak to someone at Adobe about my Creative Suite updates. My Illustrator CC2015 update won't install and now i can even open Illustrator to work. The online tech person ran me around in confusing circles until I gave up. Is there any way to actually speak to a live person at Adobe about my account?

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Correct answer Bani Verma

Hi Davidh43156200,

Please click on the following link : Contact Customer Care 

**Be sure to remain signed in with your Adobe ID ( Email id used for purchasing the subscription ) before accessing the link above**

Select the exact options shown below in the screen shot to get support options:

Let us know if this helps.

3 replies

Participant
June 6, 2017

I need some one to call me

Bani Verma
Bani VermaCorrect answer
Legend
May 24, 2016

Hi Davidh43156200,

Please click on the following link : Contact Customer Care 

**Be sure to remain signed in with your Adobe ID ( Email id used for purchasing the subscription ) before accessing the link above**

Select the exact options shown below in the screen shot to get support options:

Let us know if this helps.

September 22, 2017

This isn't bullshit. What is the GD phone number to call?

kglad
Community Expert
Community Expert
May 20, 2016

no.

re: your ai problem, reset your preferences :  http://helpx.adobe.com/illustrator/using/setting-preferences.html