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sondrej19024971
sondrej19024971
Participant
July 18, 2019
Question

No one responds in the support chat at all!

  • July 18, 2019
  • 1 reply
  • 334 views

Hi, First of all I want my money back as I bought one month of premiere pro, not a full year. I bought for one month the 11. June but you charged me for 11. July as well. Give me my money back!

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1 reply

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02GEEK
Participating Frequently
July 18, 2019

I'm sorry that you are going thought this issue but this is a user forum and not Adobe Customer Support so we cannot help you with billing issues.

Are you sure that you didn't bought a monthly plan and not a one-month plan. Because in that case your subscription will continue without renewal notice until you cancel. Confirm the plan you purchased and make sure to check if you qualify for a refund How to cancel your Adobe Creative Cloud plan or membership.

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