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Participant
November 2, 2019
Question

None of my Adobe applications will launch.

  • November 2, 2019
  • 2 replies
  • 334 views

Any Adobe app launch gives me the message "We can't verify your subscription status. Check internet connection."

 

I have logged out of creative cloud, and quit, then logged back in, many times. Rebooted. Restart the network and check interntet access. Non of my apps will launch. Web based stuff like Portfolio and Behance launches and goes right to my account, and cloud files stay synced. 

 

I have also made sure the GlobalSign Root CA certificate is installed and enabled. And deleted certificates starting with Adobe Intermediate CA and Adobe Content. And signd out and signed back in.

 

(Moved from Forum (Community) Help to Get Started by Mod)

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2 replies

MikeCrabbAuthor
Participant
November 3, 2019

Thanks for your help but that didn't fix it.

Any other ideas anybody, I got work that ain't gettin done!

Just Shoot Me
Legend
November 2, 2019