Not able to cancel plan

Forum|Forum|6 years ago
December 12, 2019
2 replies
223 views

Please cancel my InDesign plan.

I'm not using it anymore.

But I'm not able to do it. I got following message: There was a problem processing your request.

This topic has been closed for replies.

Nancy OShea

Community Expert

Log-in to your account with a different browser that supports cookies and does not have script blockers.

https://account.adobe.com/plans

Click on Manage Plans.

Check that payment details are current otherwise you can't cancel.

If you still need help, scroll down to Contact Adobe button on the same page.

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded