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Question

?Not Compatible

Forum|Forum|6 years ago
October 3, 2019
3 replies
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Good morning. I have just upgraded to Windows 10 on my PC and when I install Adobe CC programs from Creative Cloud it shows ?Not Compatible next all the design programs I need i.e; Indesign, Photoshop, Illustrator, Dreamweaver. Do you have a solution?. Please assist

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Participating Frequently

If possible , go for latest build upgrade which is Win 10 Build 1903.

Also check with the System requirements page of individual apps to see if the hardware requirement are met as well.

For example :

https://helpx.adobe.com/in/after-effects/system-requirements.html

Community Expert

Community Expert

Adobe Cloud apps require Windows 10 version 1709 or later.

Which version do you have installed?

Test Screen Name

Legend

That's odd. What did you upgrade from? Was it a clean install?

What edition, version and build of Windows 10 - here's how to find out? https://www.ilicomm.com/how-to-find-out-which-build-and-version-of-windows-10-you-have/