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A
Anonymous
April 3, 2020
Question

Notification Badge for CC?

  • April 3, 2020
  • 4 replies
  • 2132 views

I'm getting apparently random notification badges (the red dot over the CC icon on the Menu Bar) but when I click on the CC icon, there are no new notifications or updates shown. I can't find any rhyme or reason when this happens but I'm concerned I might be missing important information or updates in case there has been something come down the pike but it's not making it into my CC centre. I did sign out and sign back in again to see if it would stop but there hasn't been any change that I can tell. Would anyone know why I might be getting this, or is this a new normal behaviour since the last update? Thanks.

 

Glenn

    This topic has been closed for replies.

    4 replies

    J
    jeffhalmos
    Inspiring
    May 16, 2020

    That's an otherwise unnecessary hack to a terrible but potentially useful interface feature that needs to be addressed by Adobe.

      Just Shoot Me
      Just Shoot Me
      Legend
      May 16, 2020

      Actually it is Not a Hack. A Hack is when you somehow make changes that are not available in the User Interface settings for a program.

      You HACK the user inteface to add something that is not normally available or omit something that is  normally available.

       

      The settings I point to are included in the User Preferences for the CC DTA. So Not a Hack.

      It is just turning on or off normally available settings.

        J
        jeffhalmos
        Inspiring
        May 16, 2020

        "Hack" in the loose sense, since the badge sytem itself is hackie.

        1
        12038711
        Participant
        May 7, 2020

        I appreciate the info in the "Correct Answer" and while it removes the red dot, it doesn't solve the problem.  The red dot is a communication to the end user that their attention is needed/required.  A user should not have to turn off Auto Update or Keep Cloud Up to Date to stop the red dot from unnnecssarily notifying them.  A user shouldn't have to mute their phone to stop it from randomly and unnecessarily ringning, especially if that ringing is mixed in with real communications from someone they want to hear from.

         

        I second the original poster's request and would "very much like to hear from an Adobe Rep on this" and see this get fixed.

          S
          seqiro
          Participant
          April 6, 2020

          I have also been having this happen now on my Mac for the last few days and it's really annoying.  If I click on the Creative Cloud app, the badge goes away for a while, but then it returns the next day.  Everything is up to date and I have all notifications except app updates disabled.  Logged out, logged in, quit and restarted app, rebooted computer... it's just relentless.

          A
          Anonymous
          April 6, 2020

          Yeah, I got it again today. I've read in another forum where people there are seeing it as well. If you have a lot of libraries in the cloud (which I think they all are), try cleaning that out and see if it helps, but I did that and while I don't see it as often, I still get it. No solutions here I'm afraid. It's an "Adobe thing" I guess.

          A
          Anonymous
          April 8, 2020

          ...AND, again today. Adobe, you need to read a classic book about the boy who cried wolf! There's a lesson to be learned there guys 🙂 . 

          Just Shoot Me
          Just Shoot Me
          Legend
          April 3, 2020

          A screen shot of what ypou are seeing would help figure out what is going on.

          I myself don't allow the CC DTA to start with the system so I never see that icon in the notification section or any DOTs on or around it.

           

          Could be it is just telling you There HAS Been a update, to something, and it has been Auto Applied.

          A
          Anonymous
          April 3, 2020

          Hi and thanks for your reply. I leave my machine running pretty much 24/7 so CC is always running. The badge will flash briefly if I am just starting up, but it will randomly come on occasionally. I thought it might be I had too much in my libraries so I reduced the libraries by a fair bit and I'm seeing less of it now, but it still does show up from time to time. Please see below for a graphic of what I'm referring to (be gentle - I'm in the process of learning Illustrator so I made this from scratch - not to worry Adobe, it's not going anywhere but here and will be deleted out of my files 🙂 ). 

           

          Normally you don't have the red "dot" there. It's not a huge deal unless it's telling me something I should know but that information is not getting through for some reason. Anyway, thanks for any help.

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