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Participant
December 17, 2019
Answered

Phishing? McCorkell re unlicensced or pirated software

  • December 17, 2019
  • 3 replies
  • 467 views

Received a call from someone claiming to be from McCorkell in Sydney (though he gave 3 different company names during the call). He was calling on behalf of Adobe to let us know that we are using unlicensced / pirated software. I asked which software and he said he wasn't given that detail. He wanted an email address in order to send a file which contained the detail. I advised that we'd contact Adobe direct.

 

We're a small business and monitor all software on our machines - users don't have permission to install. It is highly unlikely there's unlicensed software. All software is registered with Adobe so they have a contact email address for our business.

 

Has anyone else heard from this company, or can anyone advise if this is potentially a legitimate call? 

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Test Screen Name is correct, Moragg82249299, we do not call up customers and tell them that they are using pirated software. Instead, you will receive a notification on screen, that the license is invalid or revoked.  For more information see https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html.

3 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
December 17, 2019

Test Screen Name is correct, Moragg82249299, we do not call up customers and tell them that they are using pirated software. Instead, you will receive a notification on screen, that the license is invalid or revoked.  For more information see https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html.

Just Shoot Me
Legend
December 17, 2019

Good for you saying you would contact Adobe directly.

 

I am 99.9999999% sure this is some type of scam.

December 17, 2019

Moving to the Get Started forum from Community Help