problem to instal Adobe's because is stuck when I try to get a back mail/password?

Hello.have problem to instal Adobe's because is stuck when I try to get a back mail/password?

My mail is (Email Address Removed by Moderator. Please don't post personal Info) (edited by Mod JSM)

Please be kind and help me.

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Legend

Sorry but I do not understand your question.

You are having a problem installing what Adobe program or programs?

Please be Specific. Also include any error message you may be getting.

Participant

Is any chance to got answer till best 10min.

Please

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