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M
marta7
Participant
October 13, 2019
Question

problemas al instalar el creative cloud

  • October 13, 2019
  • 2 replies
  • 181 views

hola, tengo una cuenta de estudiante y tengo dos ordenadores mac vinculados, en uno tengo instalado el creative cloud pero en el otro no me deja instalarlo se para en el 21,5% ,alguien me puede ayudar? gracias

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2 replies

Tacafy大尉
Tacafy大尉
Legend
October 13, 2019

Please refer to this post.
It seems that there are other people who stop during installation with Catalina.
https://community.adobe.com/t5/Get-Started/Creative-Cloud-installation-stalling/td-p/10666300

However, since there is no description of a definitive solution, please see this also though it is a general content.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

Tacafy大尉
Tacafy大尉
Legend
October 13, 2019

Good evening.
Do you know the OS version?
Is it the latest 10.15 (Catalina)?

M
marta7Author
Participant
October 13, 2019
Yes ! Mac OS Catalina
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