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R
razshraga
Participant
October 21, 2019
Answered

purchased the Adobe Creative Cloud membership (one-year) but cannot install illustrator

  • October 21, 2019
  • 1 reply
  • 504 views

Hi

I have purchused the All apps subscription but in the CC program on my mac i see many apps that are not installed - and it suggest me to buy them and not installing them.

What should i do?

    This topic has been closed for replies.
    Correct answer Just Shoot Me

    Make sure you are Signed in using the Adobe ID, The Email address and password, you used to Buy the subscription.

     

    Also what operating system are you using?

     

    1 reply

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    October 21, 2019

    Make sure you are Signed in using the Adobe ID, The Email address and password, you used to Buy the subscription.

     

    Also what operating system are you using?

     

    R
    razshragaAuthor
    Participant
    October 21, 2019

    I think it sorted out. i needed to sign out and sign in again and then it updated.

    Thanks!

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