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Participant
November 1, 2019
Question

SERVICIO DE ADOBE

  • November 1, 2019
  • 2 replies
  • 210 views

REALICE UN PAGO POR $52 DLLS. Y CLARO QUE LO COBRARON, PERO A MÍ ME SIGUE APARECIENDO UNA VENTANA EN MEDIO DEL MONTIOR QUE DICE QUE EL PROGRAMA SE DESACTIVO Y NO PUEDO TRABAJAR ASI!!! ENTONCES QUE PAGUE????? QUE ES LO QUE ME DESCONTARON DE MI TARJETA!!??

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2 replies

John T Smith
Community Expert
Community Expert
November 1, 2019

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

or

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

Participant
November 1, 2019

QUIEN PUEDE TRABAJR ASI??? EN SERIO!!!!! ME SIENTO TAN DEFRAUDADA POR ESTO, QUE ENGAÑO!! MI DINERO SE FUE A LA BASURA CON UNOS PROGRAMAS QUE NO PUEDO USAR!!!!!!!!!!! LLEVAN DOS MESES REALIZANDO EL COBROO AL MENOS DIGANME DONDE DOY DE BAJA MI TARJETA ME ESTAN ROBANDO ADOBEEEEEEE