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randyr6740755
Participant
June 16, 2019
Question

Spark access denied in enterprise account but not in personal free account.

  • June 16, 2019
  • 1 reply
  • 352 views

I can sign in to my enterprise account just fine and use and upgrade all the major apps, Photoshop, Illustrator, InDesign, Premiere Pro, etc. But spark just says "Access Denied". I used Chrome, Firefox and Safari. I flushed my cache and even tried it on my Android phone.

I logged in with my free personal account that I pay nothing for and got in just fine. Is Spark just for personal use only? What's up?

Thanks

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
June 16, 2019

Check with your IT dept.  It might be that Spark was not included in your Enterprise package.

Nancy O'Shea— Product User & Community Expert