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Inspiring
April 5, 2020
Question

Stupid !#$!#@$# Payment Failed Notifications!

  • April 5, 2020
  • 2 replies
  • 822 views

Gee, not only do I have to contend with the fact that the UI of most Adobe products were clearly not designed by the same caliber of developer who developed the guts of the app but now Creative Cloud (Windows) insists on reminding me every 10 minutes that my credit card payment has failed...despite the fact that I contacted customer service and confirmed that, indeed, payment had posted to the new card and all is well.

 

What an amazingly incompetent UI team...

 

In any event, does anyone know how to stop these stupid messages from appearing? I know I can turn off notifications from Creative Cloud but I kinda like to be notified of things like app updates :).

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2 replies

Peru Bob
Community Expert
Community Expert
April 5, 2020

Try signing out of your Adobe account, restart the computer, and then sign in to your Adobe account.

It can sometimes take 24 hours for updates to take effect.

Inspiring
April 6, 2020

Thanx, Bob. I giving that a try. Hope it works!

Peru Bob
Community Expert
Community Expert
April 5, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.