Skip to main content
M
MadScottsman
Participant
October 21, 2019
Question

Subscription based product

  • October 21, 2019
  • 2 replies
  • 166 views

I think this new business modle is criminal. If someone wants to use your product have to purchase the product every year? Who's to say your company decides to play fair and keep it affordable or not? What is wrong with selling something to someone and then leaving them alone? Why do you insist on milking your customers forever? There is no cost effectiveness in always having to pay. I can never own one version outright? This is bad business. Very disapointed. 

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 21, 2019

    >software I already purchased no longer works

     

    If you are talking about CS6 and earlier, and you have upgraded your operating system (especially Mac to Catalina) the problem is operating system compatibility, not anything that Adobe did to make your programs stop working

     

    Bottom line... old programs require and old, compatible operating system

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 21, 2019

    Nobody is forcing you to buy from Adobe instead of a program from another company

     

    For photo/video editing for a one time fee there is Elements http://www.adobe.com/products/elements-family.html

    M
    MadScottsmanAuthor
    Participant
    October 21, 2019

    That's not the point. The software I already purchased no longer works! I feel like it was stolen. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices