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fatmay96550532
Participant
April 15, 2020
Question

Subscription change

  • April 15, 2020
  • 1 reply
  • 212 views

I have a yearly subscription where I pay a monthly fee. I would like to change my subscription, because I bought the license with a student discount. I thought this same discount would be activated when the yearly subscription was continued, but this is not the case. I can't change my subscription in the 'adobe account', so I was wondering whether this is still possible. 

 

F.

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 15, 2020

The special introductory pricing is for first-time subscribers for the first 12 months only.  afterwards your plan renews automatically at the regular price.  See terms below.

https://www.adobe.com/offer-terms/edu_puf_promo.html

 

So what are you trying to change?

 

Nancy O'Shea— Product User & Community Expert
F
fatmay96550532Author
Participant
April 16, 2020

Thanks for your reply! I understand. Can I then change my subscription from 'all creative apps', to just photoshop and lightroom? Those are the only ones I use, and I was unaware that the subscription was going to be continued for a year. 

Thanks in advance,

F.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 16, 2020

You'll need to cancel your All Apps plan and take out a new Photography plan.  Cancelling early incurs a 50% penalty fee unless you can persuade an Adobe Customer Care Agent to waive that fee for you.

 

Creative Cloud Photography Plan (approx $10/month for 1 year subscription)
https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea— Product User & Community Expert
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