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Participant
December 29, 2018
Question

Subscription not Activating

  • December 29, 2018
  • 2 replies
  • 289 views

We have renewed the Subscription for Student and Teacher package. But we are not able to access the Apps. We are receiving a notification to renew.

Kindly let us know what the status of the plan is?

Regards,

Alladi

This topic has been closed for replies.

2 replies

shawn_starc
Inspiring
December 29, 2018

If its saying Renew your subscription then your previous cancel subscription conflicting this one.

Contact Support so that they will activate it

AxelMatt
Community Expert
Community Expert
December 29, 2018

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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