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GCrusher
GCrusher
Participant
August 13, 2020
Answered

switching between work and school accounts, should i uninstall, then re download and install?

  • August 13, 2020
  • 1 reply
  • 254 views

I was on a company account, in the last two weeks was laid off due to COVID-19.

Since I've re-enrolled back in school and I followed the link adobe sent me for a student discount for adobe suite.

 

Question?

Should I uninstall, delete the existing adobe software on my computer then download the software again under my new student login?

Or will the software figure this out on its own.

 

I will be dropped from the company subscription at their next billing cycle, so won't be able to log in with those account credentials any longer, but assume that I'll instead just log in with the student credentials?

Thanks for your feedback in advance.


Frank

This topic has been closed for replies.
Correct answer John T Smith

I would sign OUT of the company account and uninstall and run the cleaner to be sure all account linked information is gone

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then do a fresh install with your new account

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 13, 2020

I would sign OUT of the company account and uninstall and run the cleaner to be sure all account linked information is gone

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then do a fresh install with your new account

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