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vjcovey
Participant
October 14, 2018
Answered

Unable to re-download Photoshop

  • October 14, 2018
  • 1 reply
  • 335 views

So I've tried looking at all of the guides, but none of them seemed to apply to my situation. So I bought PS online for MacOS in 2013. When I got to 'my products', it shows me both PS Elements (which I have downloaded already) and PS Extended along with their serial numbers. However, when I go to the Creative Cloud application, all I am able to do it update the application rather than re-download the application onto my new computer. When I visit PS on the Adobe website, all I am able to do is download the trial version. PS Elements nor PS Extended show up in my 'order history' and 'my plan' is just Creative Cloud Free. I'm not sure if either of those is completely relevant, but some guides have mentioned that PS should appear in either of these categories.

I'm wondering how I can go about re-downloading PS Extended on my current MacBook rather than having to download the trial. Any help is massively appreciated!

Thank you so much~

    This topic has been closed for replies.
    Correct answer John Waller

    Photoshop Extended was an old Creative Suite product (CS6 and earlier). Adobe is now all about the Creative Cloud so you won't find the installer you're looking for in any of the trial versions.

    Which version of Photoshop Extended are you looking for exactly: CS3, CS4, CS5 or CS6?

    For a 2013 purchase, I'm going to assume it's CS6.

    CS6 Extended can be downloaded from:

    Download Adobe Creative Suite 6 applications

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    October 14, 2018

    Photoshop Extended was an old Creative Suite product (CS6 and earlier). Adobe is now all about the Creative Cloud so you won't find the installer you're looking for in any of the trial versions.

    Which version of Photoshop Extended are you looking for exactly: CS3, CS4, CS5 or CS6?

    For a 2013 purchase, I'm going to assume it's CS6.

    CS6 Extended can be downloaded from:

    Download Adobe Creative Suite 6 applications

    vjcovey
    vjcoveyAuthor
    Participant
    October 14, 2018

    Yes, I meant CS6 (sorry, forgot to mention). Thank you so much, this really helped!