Update failed today

Forum|Forum|5 years ago
June 16, 2020
2 replies
562 views

Illustrator and Dreamweaver both failed today, error 145. Windows 10. 3 other apps updated no problem. Unable to delete the directories listed under more info in spite of running Explorer under admin rights.

This topic has been closed for replies.

Correct answer Abambo

A complete restart is always the first you should try when installs are posing problems.

Nancy OShea

Community Expert

Error 145 occurs when the app is unable to rewrite or replace files durring installation.

Which Anti-virus/Firewall are you using?

See this related discussion:

https://community.adobe.com/t5/download-install/illustrator-2017-update-fails-error-145/td-p/9033351?page=1

Nancy O'Shea— Product User & Community Expert

L

larrycfcAuthor

Inspiring

Avast and Windows Defender

Kanikas

Community Manager

Hi there,

Since I see that you already have tried steps for this error, I would suggest you to kindly get in touch with our support team for help. Please use this link to contact support: https://helpx.adobe.com/contact/support.html

Thanks

Kanika

L

larrycfcAuthor

Inspiring

I shut down completely. Upon restart, Illustrator updated successfully. The failed Dreamweaver update had disappeared entirely. I had to search for the app to install it as it wasn't suggested. But it did install successfully.

Abambo

Correct answer

Community Expert

A complete restart is always the first you should try when installs are posing problems.

ABAMBO | Hard- and Software Engineer | Photographer

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