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johanp47662633
Participant
March 27, 2019
Answered

Upgrading from standalone to all programs, accreditation?

  • March 27, 2019
  • 1 reply
  • 245 views

Dear Adobe team,

My question regards if I upgrade my adobe cloud from stand alone programs to all programs, will I be accredited the amount that I already have payed for the standalone programs? Today I have Adobe Premier and Adobe After effect.

Is the answer to my question the same if I upgrade to a student account. Recently I quit my job and signed up to study?

Kind regards

Johan

This topic has been closed for replies.
Correct answer Abambo

Hi Johan,

First this is a user to user forum, so most of the advice will be given by users. This is not an Adobe commitment. To get in touch with Adobe Contact Customer Care . You will need to do that anyhow to avoid some caveats.

If you have CS6 or lower versions, you may get a special "upgrade" price. These actions are regional, and may not be available in your region or may simply be no more available.

If you are on an annual subscription, you have 2 different plans. One needs to be cancelled, the other needs to be upgraded. To avoid the early cancellation fee, you need to Contact Customer Care . The same to change your subscription to a student subscription. For getting a student subscription, you need to prove your status.

regards,

Abambo.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 27, 2019

Hi Johan,

First this is a user to user forum, so most of the advice will be given by users. This is not an Adobe commitment. To get in touch with Adobe Contact Customer Care . You will need to do that anyhow to avoid some caveats.

If you have CS6 or lower versions, you may get a special "upgrade" price. These actions are regional, and may not be available in your region or may simply be no more available.

If you are on an annual subscription, you have 2 different plans. One needs to be cancelled, the other needs to be upgraded. To avoid the early cancellation fee, you need to Contact Customer Care . The same to change your subscription to a student subscription. For getting a student subscription, you need to prove your status.

regards,

Abambo.

ABAMBO | Hard- and Software Engineer | Photographer