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A
alpshiker
Known Participant
September 28, 2019
Question

Where can I download my CS6 apps?

  • September 28, 2019
  • 2 replies
  • 953 views

Hi, can you help me please?

I find no trace of my purchased or registred software on my account. Therefore there is no download link either.

How can I install Adobe Creative Suite 6 Master Collection on another computer and register it?

Do I have to seek old installation disks, and upgrades hopefully kept on my backups?

I know I can also migrate my apps to another drive, but does the online activation process still work for those programs?

Same for Lightroom 6 purchased online.

And also, should I be able acess the old installers from my account if I re-register the serial numbers?

Thanks for your help.

 

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    2 replies

    A
    alpshikerAuthor
    Known Participant
    September 28, 2019

    I could put my hand on the install DVD, the former CS number and an external DVD reader. After unplugging and replugging the DVD reader 3 times on prompts to insert the install DVD, force quitting a Safari background process with Activity Monitor, the installation resumed. The upgrades installed without a hickup with Adobe Application Manager, and so far all seems to be fine. This in Mojave. I was worried that the upgrades might have been dropped, but not so far. Thanks Adobe and friends.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 28, 2019
    glad to hear that!
    A
    alpshikerAuthor
    Known Participant
    September 28, 2019
    Thanks that you cared. BTW, is there still a way to upgrade PS CS6 13.0 to 13.0.6 ?
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 28, 2019
    if you purchased from and registered with adobe, check https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html  for info on how to download non-current adobe programs.

once you download, if you're having trouble finding your file(s), https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

if that fails AND you've (a) registered your software with adobe or (b) can provide proof of purchase, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

for more info on adobe's 5/2019 policy on downloads, https://prodesigntools.com/adobe-limits-software-downloads.html and there are still some direct download links that work (https://prodesigntools.com/adobe-limits-software-downloads.html#ddl).
      A
      alpshikerAuthor
      Known Participant
      September 28, 2019
      Thanks. Not much help unfortunately. The license registration returns error messages. It looks as though all online support for non CC apps has been dropped. I will try contacting personal support as suggested to find out if they can link me to the downloads..
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      September 28, 2019
      you're welcome.
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