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K
Kuroashineko
Participant
October 8, 2019
Question

Why I need to pay from my credit card , I didn’t purchase any plan

  • October 8, 2019
  • 2 replies
  • 160 views

I download illustrator on August for trial but I can’t installed to my computer so I cancel on that day.

the problem is I was charge on My credit card.

I came back and check my profile but any plan in my cart? How can I complaint and get refund for it and to make sure that on the November will be no charge from ADOBE.

    This topic has been closed for replies.

    2 replies

    Srishti_Bali
    Srishti_Bali
    Legend
    October 9, 2019

    Moving the discussion to Get Started for expert help.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 9, 2019

    Hi

    Contact Customer Care and click the chat icon in the lower right. Type “Agent” to get a human.

    https://helpx.adobe.com/contact.html

    Jane

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