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gallerybill
Participating Frequently
August 7, 2018
Answered

Why won't Lightroom CC Classic will not launch on High Sierra 10.13.6?

  • August 7, 2018
  • 1 reply
  • 1492 views

have been one CC for over a year, updated Lightroom cc Classic will not launch with Mac OS High Sierra 10.13.6.  Double click icon, LR tries to launch but returns to Finder screen. 

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1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 7, 2018

reset your preferences - https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

[ moved from Downloading, Installing, Setting Up to Adobe Creative Cloud]

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gallerybillAuthor
Participating Frequently
August 8, 2018

Thank you for your suggestion, unfortunately resetting prefs did not work.  I double click the LR Classic icon to launch but within 1 second the screen returns to the Finder.  I have reinstalled the system with Command R, reinstalled the icon on the dock and made sure all catalog related files in the Library/Pictures/Lightroom are clean and up to date.  Still no launch.

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 8, 2018

did you install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe lr?

if yes:

uninstall lr including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

use the desktop app to re-install your lr

if no, repost.

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