Windows 10 pro - Mise à jour - Erreur 87 - LoadLibrary

Forum|Forum|7 years ago
February 9, 2019
3 replies
1780 views

Lorsque que je tente de démarrer Photoshop CC ou Lightroom Classic CC (dernières versions) j'obtiens cette erreur

Windows 10 a procéder à une mise à jour importante et cette erreur est apparue juste après, j'ai redémarré Windows et c'est la même chose!

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Correct answer Jeffrey_A_Wright

Un élément de plus , le problème se produit seulement lorsque j'ouvre les produits d'Adobe via le Bureau à Distance.

One more thing : the problem occurs only when I open Adobe software in a Remote Desktop session.

Mario_tr, what type of a Remote desktop session are you using? Are you attempting to log into a virtual machine and utilize Photoshop CC? If so, then please install Photoshop CC on the computer you are utilizing the membership on. You can find more information regarding our support of virtualized environments at Technical support boundaries for Adobe Creative Cloud in a virtualized or server-based environments .

Mario_trAuthor

Inspiring

On the Microsoft’s help forum I received the same answer, contact Adobe help forum, it is a specific Adobe problem!

the error appear after the update 1809 of Windows pro.

It does not appear with vnc or team viewer

Jeffrey_A_Wright

Community Manager

Mario_tr, do Photoshop and Lightroom CC open successfully if you open them directly on the Windows 10 computer?

Mario_trAuthor

Inspiring

Yes, in fact Photoshop CC, Lightroom CC, Lightroom Classic CC and Bridge CC open successfully on the W10 Pro workstation. They also open successfully in a Teamviewer session or VNC session.

The error 87 become only with a RDP session. (Microsoft Remote Desktop) since W10 pro update 1809.

I used Adobe products since may years with RDP.

Thank you for you help!

Best regards!

Mario_trAuthor

Inspiring

Thank you Jeff, I used Photoshop and Lightroom in RDP since many years, and they worked great. I found that other Softwares have the same problem in RDP since the 1809 windows update.