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Participant
December 13, 2019
Question

Wrong Email Signed into Creative Cloud

  • December 13, 2019
  • 1 reply
  • 133 views

I have a MacBook Pro and I put in the wrong email whenever I signed into the Creative Cloud Desktop Manager. It doesn't give me an option to sign out and it keeps asking me to verify my email. I have already tried deleting the opm.db file to try and fix the problem, but that didn't work either. I have tried uninstalling the application, but it when I clicked the button to uninstall, it asks me to verify my email. 

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1 reply

John T Smith
Community Expert
Community Expert
December 13, 2019

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html