Extend Studio where are you?

Forum|Forum|17 years ago
July 19, 2008
2 replies
827 views

I went to activate my copy of Creative DW Image Show and it appears as though the domain has expired. Anyone know what's up?

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ImgsmithAuthor

Participant

Don't know, but this is certainly unacceptable, I have projects that I needed to complete this weekend, now I'm dead in the water. I'm even considering purchasing a similar product from Project Seven. This is a major problem when it comes to Activation servers, and these folks should consider outsourcing with a reliable company.

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OttawaShaun

Participant

Has anyone figured out what's going on? I've tried to purchase two products from them in the last two days, and all I get is a message saying I need to login to do this - even though I'm logged in!

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ImgsmithAuthor

Participant

Hey Shaun,

They finally contacted me, after rejecting my emails, when I requested a refund for the purchase price. I had to buy another product to finish my work, because I could not reactivate the product. Their web site was down for several because they hadn't renewed their domain name, and it looked to me as if they'd gone out of business. They have refused my request, saying it was beyond their 7 day refund policy, so the matter is now in the hands of MasterCard. I thought this company was located in the US, but it turns out they're located in Romania. Maybe I'm the only one who's had problems with them, I don't know, but I'd be careful in dealing with them.

Michael