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Participant
September 17, 2014
Question

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

  • September 17, 2014
  • 1 reply
  • 392 views

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

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1 reply

Adobe Employee
September 17, 2014

Hi ,

Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html

Regards,

Sarika

Participant
September 18, 2014

Dear Sarika

Our school purchase the CS6 Volume Licensing. Some student are work in their laptop but some got this error message. I try to reinstall and type again the serial number again. It is still not working and get the same error message. So you still have any suggestion ?

Thanks

Ivan