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DancinDani
Participant
December 17, 2013
Question

NEED HELP QUICK!!! S.O.S.!!!

  • December 17, 2013
  • 1 reply
  • 551 views

Good evening my name is Danielle I am a graphic design stundent. I am having real problems opening the adobe applications manager app on my Mac i keep getting this window below and when i click on reopen the window continues to pop up. I am in desprate need of help, and also indesign is not working for me as well so i uninstalled it, but now i have this problem. please get back to me ASAP PLEASE!!!! Thank you.

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    1 reply

    A
    Adobe Employee
    Abhijit_Kr_
    Adobe Employee
    December 17, 2013

    Hi Danielle,

    I am sorry for this issue but do not worry and it will be taken care of very quickly by following these simple steps.

    Please download and install Creative Cloud Desktop apps from https://creative.adobe.com and once done try downloading Indesign again. it should work.

    If you have Indesign CC apps then you can download it from CC desktop apps otherwise you need to select CS6 from the https://creative.adobe.com to download.

    Hope it helps.

    Regards,

    Abhijit

    D
    DancinDaniAuthor
    Participant
    December 18, 2013

    Thank you very much I also have another question i have files for indesign from cs6 will those files be able to open in Indesign CC???

    A
    Adobe Employee
    Abhijit_Kr_
    Adobe Employee
    December 18, 2013

    Hi Danielle,

    Yes, it will work.

    Regards,

    Abhijit

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