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Participating Frequently
August 14, 2012
Question

I have Windows Vista and have been trying to update my Adobe Flash Player for several weeks.

  • August 14, 2012
  • 2 replies
  • 2874 views

Everytime I try to visit YouTube or Vevo they are telling me I need to update my Adobe Flash Player, I click the update button then it tells me the newer version is already installed. I have visited your help site numerous times trying to uninstall the program then reinstall it. No luck. I have even enabled the shock wave as recommended.

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2 replies

Participating Frequently
August 14, 2012

Pat, I have done all of these steps before. Still no luck. Chris, I cant even look at the instructional video because it telling me I need to update my flash player. Really at a loss here.

chris.campbell
Legend
August 14, 2012
Participating Frequently
August 14, 2012

I was able to watch that video. I followed all the steps, and downloaded the new one. It all went as exactly did in past. I went to Vevo to see if I could watch a video. Guess what? It tells me I need to download the new flash player. ???????????? I have spent hours upon hours trying to fix this and it all ends up in the same place, so frustrating!!!!!

pwillener
Legend
August 14, 2012

Use the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html then try installing again.

[topic moved to Flash Player forum]

Participant
August 14, 2012

Uninstalling and reinstalling didn't work for me the 18 times I tried it. Adobe scripts are the shits!

chris.campbell
Legend
August 14, 2012

You might want to give the steps in this FAQ a try:

How do I do a clean install of Flash Player?